Address: 123 16th Ave SW, Rochester MN 55902 & 3833 Cascade Creek Rd NW, Rochester, MN 55901
Phone: 800-755-0055
Email: info@altra.org

The Membership Advantage

Unlike a bank where you are a customer, at Altra Federal Credit Union, you are an owner. Each member owns one "share" of the credit union. This means profits are returned to you in the form of:

• Lower loan rates (Auto, Mortgage, Personal).

• Lower fees on everyday accounts.

• Higher yields on savings and certificates.

While many of our current members refer to us as “their bank” we are not a bank. We offer the same products and services as a bank, but our structure is different. Altra is a not-for-profit financial cooperative, and each member owns one ‘share’ of the Credit Union; no member has more influence than another.

During the Great Depression, Credit Unions introduced themselves to America using the slogan, “Not for profit, not for charity, but for service.” That principle still applies today because we exist to serve you. Management decisions are based on what is best for our membership – not what will generate the most profit. You as a member-owner, reap the benefits of membership and strengthen the Credit Union through your participation. Member participation helps determine the products, services, rates, and fees we offer.

While we utilize high-tech tools (like smart ATMs and palm-vein security), our brand identity is heavily focused on the Altra Acts of Kindness initiative and employee volunteerism.  Our belief that a financial institution should act as a safety net and a springboard for its local neighbors.